Front Desk Associate

PureGym US; Nutley (NJ); On-site; USD 17,604 - 25,073; Part time

Benefits offered by this job

Career Advancement opportunities

Complimentary gym membership

Medical, Dental, and Vision plans

401(k) Retirement savings plan

Fun working environment!

Job summary

A leading gym operator is seeking a Front Desk Associate in Nutley, NJ, to create a welcoming environment for members and guests. This role includes greeting members, conducting tours, and handling member requests with enthusiasm and professionalism. Ideal candidates should possess excellent communication skills and have a passion for fitness. Compensation starts at $15.49 per hour with benefits including a complimentary gym membership and career advancement opportunities.

Qualifications

• Excellent verbal and written communication skills are required.
• Must be able to lift and move gym equipment weighing up to 45 lbs.
• Position requires standing at the front desk for extended periods.

Responsibilities

• Greet members and guests with enthusiasm.
• Conduct tours for potential members.
• Sign up members for startup sessions.
• Handle member concerns professionally and urgently.
• Maintain cleanliness and organization in the club.

Skills

Enthusiastic and friendly

Excellent verbal communication

Strong written communication

Customer service skills

Problem solver

Passion for fitness

Job description

Job Overview

As Front Desk Associate you will play a key part in creating a great place to work – and workout – for both your team and members. Empowered as a Mood Lifter, you will greet each of our members with ear‑to‑ear smiles, over‑the‑top enthusiasm and pretty much know everyone in the club by name. You will consistently go above and beyond to ensure high‑quality service delivery.

Responsibilities

• Greet every member and guest with enthusiasm and a smile
• Tour potential members around the club with the goal of signing up the person for a membership
• Sign members up for startup sessions with Blink Personal Trainers
• Answer phone calls in a professional and energetic manner
• Execute all opening/closing operational procedures to ensure the club runs smoothly
• Handle member requests and concerns with professionalism and a sense of urgency
• Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up
• Maintain regular and punctual attendance

Qualifications

• Enthusiastic, energetic, friendly and personable
• Excellent verbal and written communication skills
• Able to lift and move gym equipment weighing 15‑20 lbs frequently and 45 lbs occasionally
• Able to remain in a stationary position at the front desk for the majority of the workday
• World class customer service skills
• Works hard, multi‑tasks and is a problem solver
• Passion for fitness

Compensation & Benefits

• Career Advancement opportunities
• Complimentary gym membership
• Medical, Dental, and Vision plans, if work 30 or more hours on average weekly
• 401(k) Retirement savings plan
• Fun working environment!
• Pay Transparency: $15.49/hr

About Blink Fitness (PureGym Group)

The PureGym Group is a leading gym operator headquartered in the UK, boasting over 600 locations and more than 2 million members worldwide. We're thrilled to announce our expansion into the United States! Our commitment to providing high‑quality, affordable gyms for everyone, everywhere, remains unwavering. Our mission to inspire healthier nations has made us the UK's favorite gym, and now, an international success story. With our unique "Everybody Welcome" approach, we create a friendly, warm, and inclusive environment for all our employees and members.