Gym Club Manager: Lead Team, Drive Growth & Service

KlickWay Athletics; Seattle (WA); On-site; USD 95,000 - 112,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid vacation

Floating holidays

Paid sick leave

All-location membership

Employee discounts

Professional development reimbursement

Job summary

KlickWay Athletics is seeking a General Manager for a Puget Sound club. You’ll build and lead a customer-focused team, set expectations, and ensure excellent service every shift. You’ll own the floor, maintain a safe, clean club, and drive member engagement while aligning with the club’s brand and goals.

This role emphasizes sales leadership, KPI tracking, and local outreach. Compensation ranges from $95,000 to $112,000 plus a quarterly bonus; full benefits and generous time off accompany the

Qualifications

• Experience leading a customer-facing team.
• Ability to coach and hire staff, manage on-day performance.
• Comfort with KPIs, what drives them and actions to improve.

Responsibilities

• Lead and coach the club team of trainers and member-service reps.
• Be an active presence on the floor; know members by name and goals.
• Ensure the club is clean, safe, and well-maintained across shifts.
• Manage membership sales, lead response, first appointments, PT metrics, retention, and expenses.
• Own the club’s local presence through social posts, reviews, and events, with Marketing support.
• Ensure commitments have owners and deadlines.

Skills

Team leadership

Customer-facing experience

KPI analytics

Hiring & coaching

Job description

KlickWay Athletics is seeking a General Manager for a Puget Sound club. You’ll build and lead a customer-focused team, set expectations, and ensure excellent service every shift. You’ll own the floor, maintain a safe, clean club, and drive member engagement while aligning with the club’s brand and goals.

This role emphasizes sales leadership, KPI tracking, and local outreach. Compensation ranges from $95,000 to $112,000 plus a quarterly bonus; full benefits and generous time off accompany the