Club General Manager: Lead Culture, Grow Membership

Gold's Gym Washington; Camas (WA); Vor Ort; USD 45.000 - 60.000; Vollzeit

Benefits dieser Stelle

PTO after 90 days

Free gym membership

Leadership development

Advancement opportunities

Zusammenfassung

Gold's Gym Washington in Camas, WA seeks a General Manager to lead a multi-club culture and drive member experience. You will build and mentor the team, set goals, and own club performance from tours to retention.

Oversee operations, staffing, and promotions while upholding brand standards. The role is full-time, non-exempt with flexible weekday/weekend scheduling to serve our members; relocation assistance is not provided.

Qualifikationen

• 2+ years managing a team of 10 or more
• 3+ years in fitness, hospitality, or service operations
• Proven success hitting sales or revenue goals
• Comfortable reading KPI and labor reports

Aufgaben

• Set the standard for a Motivating, Authentic, and Passionate club culture and model it every day
• Develop your co-leader as a true partner in running the club and a future General Manager
• Run team meetings that share goals, promotions, and wins, and keep everyone informed and equipped
• Recognize great work and celebrate team and member milestones
• Own the club's membership goals and build the plan to hit them each month
• Lead by example on tours, guiding guests to the membership that fits their goals
• Coach the team on lead follow-up, guest experience, and converting first visits into members
• Drive retention so members stay engaged, upgrade, and keep coming back
• Bring club promotions, events, and community partnerships to life
• Recruit, hire, and onboard a team that fits the culture
• Train, coach, and hold the team accountable through observation, feedback, and leading by example
• Build schedules that cover peak hours and stay within labor budget
• Grow team members into the club's next leaders
• Manage the club's revenue, labor, and expense goals and use the numbers to plan each week and month
• Own your club's KPIs and present your results and plans to company leadership
• Make sure every member interaction leaves them glad they're part of the gym
• Keep the club clean, safe, and equipment-ready, and manage repairs and vendors
• Ensure opening and closing procedures and company policies are followed

Kenntnisse

Leadership

Team management

Sales goals

KPI literacy

Communication

Ausbildung

High school diploma

Bachelor's degree

Tools

POS software

Email tools

Scheduling tools

Jobbeschreibung

Gold's Gym Washington in Camas, WA seeks a General Manager to lead a multi-club culture and drive member experience. You will build and mentor the team, set goals, and own club performance from tours to retention.

Oversee operations, staffing, and promotions while upholding brand standards. The role is full-time, non-exempt with flexible weekday/weekend scheduling to serve our members; relocation assistance is not provided.