GxP Compliance & Learning Solutions Specialist

Merck; West Point (PA); Hybrid; USD 79,000 - 125,000; Full time

Job summary

Merck is seeking a Compliance Specialist to support site learning and training compliance programs, ensuring adherence to QMS, regulatory expectations, and global standards. This role partners with SMEs, Quality, and L&D to translate business needs into effective learning solutions.

The ideal candidate has GxP/GMP experience, instructional design skills, and hands-on LMS management to maintain an inspection-ready learning environment across the West Point site.

Qualifications

• Experience with Articulate 360, Captivate, PowerPoint-based workflows, and LMS packaging standards.
• Experience with Learning Management Systems, curriculum management, training assignments, and learning content deployment.
• GxP/GMP experience in a regulated environment.
• Ability to manage multiple priorities and deadlines while maintaining safety, compliance, data integrity, and inspection readiness.
• Strong communication, collaboration, problem-solving, continuous improvement, and attention to detail.
• Digital/AI-first approach to all tasks.
• Exposure to continuous improvement frameworks (Lean, Six Sigma, QbD, TQM, Agile, etc.)

Responsibilities

• Design, develop, update, and sustain instructor-led training, job aids, eLearning modules, and other learning solutions aligned with adult learning principles, business needs, quality & regulatory expectations, and site standards.
• Partner with SMEs, Quality, business stakeholders, and L&D colleagues to assess needs, define learning objectives, identify performance gaps, and recommend targeted solutions.
• Review and improve learning content for accuracy, relevance, engagement, accessibility, and compliance with approved standards.
• Execute LMS and curriculum management activities, including training assignments, learning artifact updates, curriculum accuracy checks, learner population alignment, and deployment support.
• Use digital tools and learning technologies to improve learner experience, workflow efficiency, and scalable training delivery.
• Manage deliverables, communicate status, risks, dependencies, and decisions needed, and drive timely completion of assigned work.
• Provide flexible support, including off-shift coverage as needed, to meet production floor training needs and support timely employee qualification.
• Evaluate training effectiveness using available data, feedback, observations, and performance indicators, and recommend continuous improvement actions.

Skills

Adult Learning Theory

Articulate 360

Instructional Design

GxP Compliance

LMS Management

Data Integrity

Communication

Continuous Improvement

Education

High School Diploma or GED

Tools

Articulate 360

Captivate

LMS Packaging Standards

Job description

Merck is seeking a Compliance Specialist to support site learning and training compliance programs, ensuring adherence to QMS, regulatory expectations, and global standards. This role partners with SMEs, Quality, and L&D to translate business needs into effective learning solutions.

The ideal candidate has GxP/GMP experience, instructional design skills, and hands-on LMS management to maintain an inspection-ready learning environment across the West Point site.