Guitar Repair Technician (Luthier) - Craft & Customer Care

The Guitar Center Company; Lawndale (CA); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Gig leave for musicians

Medical, Dental, Vision

401K + company match

Tuition reimbursement

Job summary

The Guitar Center is seeking a Repair Technician (Guitar) in California to perform maintenance and repair services on customer-owned instruments and assist with store inventory maintenance. You will focus on delivering quality workmanship and an outstanding customer experience.

Responsibilities include interacting with customers, repairing instruments, maintaining gear, and handling warranty work. A GC certification path supports growth and selling skills within a friendly, music-loving team.

Qualifications

• Customer service mindset and ability to deliver a positive experience.
• Proactive problem solving and willingness to learn product, store ops and leadership.
• Knowledge of sales techniques through GC certification program.

Responsibilities

• Interact with customers, ensuring a positive customer experience
• Service customer-owned instruments with craftsmanship
• Maintain store owned gear as requested
• Complete warranty repair work
• Additional duties as assigned

Skills

Customer Focus

Initiative

Selling

Training

Job description

The Guitar Center is seeking a Repair Technician (Guitar) in California to perform maintenance and repair services on customer-owned instruments and assist with store inventory maintenance. You will focus on delivering quality workmanship and an outstanding customer experience.

Responsibilities include interacting with customers, repairing instruments, maintaining gear, and handling warranty work. A GC certification path supports growth and selling skills within a friendly, music-loving team.