Guitar Repair Tech (Luthier) - Craft & Customer Impact

Guitar Center Stores, Inc.; Peoria (IL); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K match

Tuition reimbursement

Job summary

Guitar Center Stores, Inc. is seeking a Repair Technician (Guitar) to perform maintenance and repair on customer-owned instruments, while assisting in store inventory upkeep. The role emphasizes delivering an outstanding customer experience and craftsmanship across repairs.

You will interact with customers, service instruments, and participate in warranty work, with opportunities to grow product knowledge and sales skills through GC certification programs.

Qualifications

• Experience repairing guitars or stringed instruments.
• Strong customer service and communication skills.
• Willingness to learn GC product lines and sales techniques.

Responsibilities

• Interact with customers to ensure a positive experience.
• Service customer-owned instruments with craftsmanship.
• Maintain store-owned gear as requested.
• Complete warranty repair work.
• Perform additional duties as assigned.

Skills

Customer service

Guitar repair

Sales skills

Training others

Job description

Guitar Center Stores, Inc. is seeking a Repair Technician (Guitar) to perform maintenance and repair on customer-owned instruments, while assisting in store inventory upkeep. The role emphasizes delivering an outstanding customer experience and craftsmanship across repairs.

You will interact with customers, service instruments, and participate in warranty work, with opportunities to grow product knowledge and sales skills through GC certification programs.