Guitar Repair Technician (Luthier) – Craft & Customer Care

The Guitar Center Company; Kennesaw (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K plus company match

Mental health support

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement options

Job summary

A leading music retailer in Kennesaw, Georgia is seeking a Repair Technician to provide maintenance and repair services on customer-owned instruments. The ideal candidate will have a skilled understanding of guitar repairs and ensure a positive customer experience through quality craftsmanship. Guitar Center offers benefits such as medical, dental, and unique gig leave for employees who are musicians, making it an ideal place for those passionate about music and customer service.

Qualifications

• Skilled understanding of repairing guitars.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store owned gear, as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Customer Focus

Initiative

Selling

Training

Job description

A leading music retailer in Kennesaw, Georgia is seeking a Repair Technician to provide maintenance and repair services on customer-owned instruments. The ideal candidate will have a skilled understanding of guitar repairs and ensure a positive customer experience through quality craftsmanship. Guitar Center offers benefits such as medical, dental, and unique gig leave for employees who are musicians, making it an ideal place for those passionate about music and customer service.