Guitar Repair Technician & Luthier

The Guitar Center Company; Hickory (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401K with company match

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement options

Gig leave for musicians

Job summary

A leading music retailer is seeking a skilled Repair Technician to provide maintenance and repair services on customer-owned instruments while ensuring a positive customer experience. The role includes servicing guitars, maintaining store equipment, and completing warranty repairs. Ideal candidates possess strong customer service skills and a deep understanding of guitar repairs. Guitar Center offers various benefits including health coverage, 401K, and generous time off for musicians to perform.

Qualifications

• Skilled understanding of repairing guitars.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store-owned gear, as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Customer Focus

Initiative

Selling

Training

Job description

A leading music retailer is seeking a skilled Repair Technician to provide maintenance and repair services on customer-owned instruments while ensuring a positive customer experience. The role includes servicing guitars, maintaining store equipment, and completing warranty repairs. Ideal candidates possess strong customer service skills and a deep understanding of guitar repairs. Guitar Center offers various benefits including health coverage, 401K, and generous time off for musicians to perform.