Guitar Repair Technician (Luthier) – Craft & Care

The Guitar Center Company; Pittsburgh (Allegheny County); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401K plus company match

Mental health support

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement options

Job summary

A music retail company is seeking a Repair Technician to interact with customers and provide maintenance and repair services on instruments. The ideal candidate should have a skilled understanding of guitar repairs and be customer-focused. Responsibilities include servicing customer-owned instruments, maintaining store inventory, and completing warranty work. A foundation in product knowledge of Guitar Center products is preferred, aiming for excellent customer experiences while fulfilling craft requirements.

Qualifications

• Skilled understanding of repairing Guitars.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store owned gear, as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Customer Focus

Initiative

Selling

Training

Job description

A music retail company is seeking a Repair Technician to interact with customers and provide maintenance and repair services on instruments. The ideal candidate should have a skilled understanding of guitar repairs and be customer-focused. Responsibilities include servicing customer-owned instruments, maintaining store inventory, and completing warranty work. A foundation in product knowledge of Guitar Center products is preferred, aiming for excellent customer experiences while fulfilling craft requirements.