Guitar Repair Tech & Luthier — Craft, Service, Warranty

The Guitar Center Company; Chicago (IL); On-site; USD 23,488 - 35,239; Full time

Benefits offered by this job

Gig leave for musicians

Medical, Dental, Vision benefits

401K plus company match

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement options

Job summary

The Guitar Center Company in Chicago is searching for a Repair Tech (Guitar) who will be responsible for maintaining and repairing customer-owned instruments. This position emphasizes customer experience and high-quality craftsmanship.

As a Repair Tech, you will train and engage with customers while also handling warranty repairs and additional store responsibilities. Ideal candidates will have a solid understanding of guitar repairs and a passion for music and customer service.

Qualifications

• Skilled understanding of repairing Guitars.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store owned gear, as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Customer Focus

Initiative

Selling

Training

Job description

The Guitar Center Company in Chicago is searching for a Repair Tech (Guitar) who will be responsible for maintaining and repairing customer-owned instruments. This position emphasizes customer experience and high-quality craftsmanship.

As a Repair Tech, you will train and engage with customers while also handling warranty repairs and additional store responsibilities. Ideal candidates will have a solid understanding of guitar repairs and a passion for music and customer service.