Guitar Repair Tech (Luthier) — Craft & Customer Impact

The Guitar Center Company; Chicago (IL); On-site; USD 20,664 - 33,475; Full time

Benefits offered by this job

Medical, Dental, Vision

401K plus company match

Mental health support

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement options

Gig leave for musicians

Job summary

The Guitar Center Company is seeking a Repair Tech to provide maintenance and repair services on customer-owned instruments in Chicago. The ideal candidate will have a strong focus on customer experience and craftsmanship. Benefits include medical, dental, vision, 401K with company match, mental health support, and more. We value musicians and provide unique perks like gig leave to share your music. Join us in our mission to nurture lifelong musicians.

Qualifications

• Skilled understanding of repairing guitars.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store owned gear, as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Customer Focus

Initiative

Selling

Training

Job description

The Guitar Center Company is seeking a Repair Tech to provide maintenance and repair services on customer-owned instruments in Chicago. The ideal candidate will have a strong focus on customer experience and craftsmanship. Benefits include medical, dental, vision, 401K with company match, mental health support, and more. We value musicians and provide unique perks like gig leave to share your music. Join us in our mission to nurture lifelong musicians.