Guitar Repair Technician (Luthier) - Craft & Customer Focus

Guitar Center Inc.; Appleton (WI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

Mental health support

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement options

Job summary

Guitar Center Inc. is seeking a dedicated Repair Technician (Guitar) to perform maintenance and repair on customer-owned instruments and assist in store inventory upkeep. You will contribute to sales through quality workmanship and excellent customer interactions.

The role emphasizes craftsmanship, product knowledge, and the ability to train others as needed, with a focus on delivering outstanding service in a retail setting.

Qualifications

• Skilled understanding of repairing Guitars.
• Foundational product knowledge on Guitar Center products.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store owned gear, as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Customer Focus

Initiative

Selling

Training

Tools

Guitar repair tools

Job description

Guitar Center Inc. is seeking a dedicated Repair Technician (Guitar) to perform maintenance and repair on customer-owned instruments and assist in store inventory upkeep. You will contribute to sales through quality workmanship and excellent customer interactions.

The role emphasizes craftsmanship, product knowledge, and the ability to train others as needed, with a focus on delivering outstanding service in a retail setting.