Guitar Repair Tech Lead: Craft, Coach & Customer Focus

Guitar Center Inc.; Lexington (KY); On-site; USD 20,000 - 30,000; Full time

Job summary

Guitar Center Inc. is seeking a Repair Technician (Guitar) to provide maintenance and repair services on customer-owned instruments and assist with store inventory upkeep. You will deliver craftsmanship and friendly, knowledgeable service to every customer.

Responsibilities include servicing instruments, completing warranty repairs, maintaining gear, and contributing to a positive shopping experience. The role emphasizes customer focus, initiative, and the ability to train others as needed, with

Qualifications

• Skilled understanding of repairing Guitars

Responsibilities

• Interact with customers, ensuring a positive customer experience
• Service customer-owned instruments with a high level of craftsmanship
• Maintain store owned gear, as requested
• Complete warranty repair work
• Additional duties as assigned

Skills

Customer focus

Initiative

Sales skills

Training ability

Job description

Guitar Center Inc. is seeking a Repair Technician (Guitar) to provide maintenance and repair services on customer-owned instruments and assist with store inventory upkeep. You will deliver craftsmanship and friendly, knowledgeable service to every customer.

Responsibilities include servicing instruments, completing warranty repairs, maintaining gear, and contributing to a positive shopping experience. The role emphasizes customer focus, initiative, and the ability to train others as needed, with