Guitar Repair Technician - Craft, Customer Focus

Guitar Center; Amarillo (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K with company match

Mental health support

Paid time off

Employee discount

Tuition reimbursement

Job summary

Guitar Center is seeking a Repair Technician (Guitar) to provide maintenance and repair services for customer-owned instruments, while helping maintain store inventory and delivering a superior customer experience.

You will perform warranty work, exhibit craftsmanship, interact with customers, and support in-store operations. This role emphasizes quality repairs, product knowledge, and teamwork within a busy music retailer environment.

Qualifications

• Skilled in repairing guitars.
• Foundational product knowledge on Guitar Center products.

Responsibilities

• Interact with customers, ensuring a positive customer experience
• Service customer-owned instruments with a high level of craftsmanship
• Maintain store owned gear, as requested
• Complete warranty repair work
• Additional duties as assigned

Skills

Customer Focus

Initiative

Selling

Training

Job description

Guitar Center is seeking a Repair Technician (Guitar) to provide maintenance and repair services for customer-owned instruments, while helping maintain store inventory and delivering a superior customer experience.

You will perform warranty work, exhibit craftsmanship, interact with customers, and support in-store operations. This role emphasizes quality repairs, product knowledge, and teamwork within a busy music retailer environment.