Guitar Repair Tech: Craft, Tune, Delight Customers

Guitar Center; Florence (KY); On-site; USD 39,000 - 52,000; Full time

Job summary

Guitar Center is currently seeking a Repair Technician (Guitar) to perform maintenance and repair on customer-owned instruments and assist in keeping store gear in excellent condition, consistently delivering high-quality workmanship and a positive customer experience.

As a Repair Technician, you will interact with customers, complete warranty repair work, and support ongoing product knowledge and training through GC certification programs to enhance service quality and sales support.

Qualifications

• Customer-focused and able to provide an excellent customer experience.
• Able to identify opportunities and follow through on work activities.
• Knowledge of products and sales techniques through GC certification program.
• Able to train learners and communicate effectively.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with craftsmanship.
• Maintain store-owned gear as requested.
• Complete warranty repair work.

Skills

Customer focus

Initiative

Sales techniques

Training abilities

Job description

Guitar Center is currently seeking a Repair Technician (Guitar) to perform maintenance and repair on customer-owned instruments and assist in keeping store gear in excellent condition, consistently delivering high-quality workmanship and a positive customer experience.

As a Repair Technician, you will interact with customers, complete warranty repair work, and support ongoing product knowledge and training through GC certification programs to enhance service quality and sales support.