Guidewire PolicyCenter Scrum Master – Agile Delivery Lead

American Family Insurance; Boston (MA); Hybrid; USD 99,000 - 167,000; Full time

Benefits offered by this job

Relocation assistance

Hybrid work model

Job summary

American Family Insurance is seeking a Scrum Master/Agile Delivery specialist to facilitate agile events for delivery teams and to develop metrics for forecasting and planning.

The role emphasizes coaching teams toward higher maturity, resolving impediments, and collaborating across stakeholders to maximize value. Hybrid work options are available with relocation support for eligible candidates.

Qualifications

• Experience supporting Guidewire PolicyCenter delivery, including Agile/Scrum practices, release coordination, system enhancements, and collaboration with business and technical stakeholders.
• Working knowledge of Guidewire PolicyCenter workflows, product configuration, integrations, and production support processes within an insurance technology environment.
• Demonstrated experience providing customer-driven solutions, support, or service.

Responsibilities

• Facilitates agile events for assigned product and services delivery teams.
• Develops meaningful metrics to drive continuous improvement and to support forecasting and planning.
• Coaches team to higher level of maturity with predictable delivery at a sustainable pace.
• Facilitates team collaboration, decision making and conflict resolution.
• Helps the team remove impediments and bottlenecks that interrupt the flow of services.
• Partners on the product roadmap, providing techniques to build and manage product backlog and to develop a release strategy that maximizes value.

Skills

Agile events

Coaching

Facilitation

Servant leadership

Communication skills

Jira

Confluence

Guidewire PolicyCenter

Tools

Guidewire PolicyCenter

Job description

American Family Insurance is seeking a Scrum Master/Agile Delivery specialist to facilitate agile events for delivery teams and to develop metrics for forecasting and planning.

The role emphasizes coaching teams toward higher maturity, resolving impediments, and collaborating across stakeholders to maximize value. Hybrid work options are available with relocation support for eligible candidates.