Senior Guidewire PolicyCenter Scrum Master and Agile Coach

American Family Insurance Group; Madison (WI); Hybrid; USD 99,000 - 167,000; Full time

Benefits offered by this job

Relocation support

Hybrid work arrangement

Office locations: Madison, WI and/or 1

Job summary

American Family Insurance Group in Madison, WI is seeking an Agile delivery leader to facilitate events, coach teams and optimize value delivery. You will enable self-organizing, cross-functional teams and partner on roadmaps.

The role requires strong Guidewire PolicyCenter experience, Scrum Master capabilities, and solid Jira/Confluence skills to support IT delivery in an insurance tech environment. This is a hybrid role with relocation support for eligible candidates; you will work from

Qualifications

• Experience supporting Guidewire PolicyCenter delivery in an insurance tech setting.
• Knowledge of Guidewire PolicyCenter workflows, configurations, integrations, and production support.
• Experience delivering customer-driven IT solutions; Scrum Master or related role.
• Strong knowledge of Agile, Scrum frameworks and DevOps concepts.
• Excellent interpersonal, written and verbal communication; facilitation skills.
• Ability to remove impediments, resolve conflicts, and motivate teams.
• Familiarity with Jira and Confluence.

Responsibilities

• Ensures teams follow best practices for frameworks and tools that align with established standards.
• Enables the team to be self-organized, cross-functional and effective in an environment new to agile delivery.
• Coaches team to higher level of maturity with predictable delivery at a sustainable pace.
• Facilitates team collaboration, decision making and conflict resolution.
• Helps the team remove impediments and bottlenecks that interrupt the flow of services.
• Partners on the product roadmap, providing techniques to effectively build and manage product backlog and to develop a release strategy that maximizes the value being delivered.
• Coaches teams to identify and minimize waste, while maximizing value.
• Navigates dependencies and complex delivery challenges through inter-team collaboration.
• Serves the organization by increasing awareness and adoption of agile principles and values.

Skills

Agile/Scrum

Servant leadership

Facilitation

Stakeholder communication

Coaching teams

Cross-functional collaboration

Communication skills

Tools

Jira

Confluence

Guidewire PolicyCenter

Job description

American Family Insurance Group in Madison, WI is seeking an Agile delivery leader to facilitate events, coach teams and optimize value delivery. You will enable self-organizing, cross-functional teams and partner on roadmaps.

The role requires strong Guidewire PolicyCenter experience, Scrum Master capabilities, and solid Jira/Confluence skills to support IT delivery in an insurance tech environment. This is a hybrid role with relocation support for eligible candidates; you will work from