Guestroom Attendant – Elevate Guest Comfort & Cleanliness

Highgate; Atlanta (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Paid vacation

Paid sick leave

Educational opportunities / Tuition

Employee assistance program (EAP)

Jury duty leave

Job summary

Highgate Hotels at Residence Inn Atlanta Downtown is seeking a Room Attendant to maintain clean guestrooms and provide attentive, courteous service to guests. You will perform pre-cleaning duties, stock supplies, and ensure cart readiness for the next day’s operations.

The role requires physical stamina, the ability to stand for long periods, and strong communication with guests and team members. Full-time position with competitive benefits and schedule variety.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to the standards.
• Ensure overall guest satisfaction.

Skills

Communication skills

Physical stamina

Standing for shifts

Education

High School diploma or equivalent

Job description

Highgate Hotels at Residence Inn Atlanta Downtown is seeking a Room Attendant to maintain clean guestrooms and provide attentive, courteous service to guests. You will perform pre-cleaning duties, stock supplies, and ensure cart readiness for the next day’s operations.

The role requires physical stamina, the ability to stand for long periods, and strong communication with guests and team members. Full-time position with competitive benefits and schedule variety.