Guestroom Attendant: Craft Pristine, Welcoming Rooms

Loews Hotels & Co; Chicago (IL); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Competitive health benefits

Paid time off—Sick Days, Vacation, Hol

Tuition Reimbursement

Pet Insurance

Employee hotel rates

Discounted parking

Complimentary meals in Team Member Caf

Complimentary fitness center access

Volunteer opportunities

Job summary

Loews Chicago Hotel is hiring a detail-oriented Room Attendant to create spotless, welcoming spaces for our guests in a premier downtown setting with skyline views. You will combine efficiency with care, delivering exceptional service that reflects Loews Hotels’ commitment to comfort and quality.

You’ll be part of a team that values guest experience, reliability, and proactive teamwork, with opportunities for growth and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach and bend.
• Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.
• Ability to work a flexible schedule, including weekends and holidays as required.

Responsibilities

• Clean and sanitize guest rooms and bathrooms to Loews Hotels’ standards.
• Replace linens, amenities, and report any maintenance issues promptly.
• Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.
• Report lost items, suspicious behavior, and any irregularities to supervisors.
• Attend departmental meetings and assist in related areas when needed.
• Provide accurate information about hotel facilities and services to guests.
• Maintain professional appearance and adhere to uniform standards.
• Deliver friendly, helpful guest interactions that enhance satisfaction.
• Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Skills

Guest-Centered Professional

Precision-Focused

Reliable and Proactive

Team-Oriented

Positive and Adaptable

Military spouses welcome

Education

High school diploma or equivalent

Job description

Loews Chicago Hotel is hiring a detail-oriented Room Attendant to create spotless, welcoming spaces for our guests in a premier downtown setting with skyline views. You will combine efficiency with care, delivering exceptional service that reflects Loews Hotels’ commitment to comfort and quality.

You’ll be part of a team that values guest experience, reliability, and proactive teamwork, with opportunities for growth and a comprehensive benefits package.