Guest-Centered Room Attendant - Elevate Hospitality

Loews Hotels & Co; Chicago (IL); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Competitive health & wellness benefits

Retirement benefits

Paid Sick Days

Vacation

Holidays & Bereavement

Job summary

Loews Chicago Hotel is seeking a detail-driven Room Attendant to maintain spotless guest rooms and bathrooms to our standards. You will be the heartbeat of the guest experience, delivering efficient, caring service that makes guests feel at home.

The role requires flexible schedules, weekend/holiday availability, and the ability to lift up to 25 lbs. Training and development opportunities are available along with comprehensive benefits.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in a cleaning role preferred.
• Previous hotel or resort experience preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach and bend.
• Ability to push, lift and pull items up to 25lbs repeatedly.
• Flexible schedule including weekends and holidays.

Responsibilities

• Clean and sanitize guest rooms and bathrooms to Loews standards.
• Replace linens and amenities and report maintenance issues.
• Organize cleaning carts and linen closets and stock supplies.
• Report lost items or irregularities to supervisors.
• Attend meetings and assist in related areas as needed.
• Provide information about hotel facilities and services.
• Maintain professional appearance and adhere to uniforms.
• Deliver friendly guest interactions that enhance satisfaction.
• Follow safety protocols for chemicals and emergencies.
• Regular attendance and flexibility for varying schedules.
• Attend mandatory training sessions and meetings.
• Perform other duties as assigned.

Skills

Guest-Centered Professional

Precision-Focused

Reliable and Proactive

Team-Oriented

Positive and Adaptable

Education

High school diploma or equivalent

Job description

Loews Chicago Hotel is seeking a detail-driven Room Attendant to maintain spotless guest rooms and bathrooms to our standards. You will be the heartbeat of the guest experience, delivering efficient, caring service that makes guests feel at home.

The role requires flexible schedules, weekend/holiday availability, and the ability to lift up to 25 lbs. Training and development opportunities are available along with comprehensive benefits.