Guest Wellness Consultant | Flexible Hours & Growth

Massage Heights; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible Scheduling

Growth Opportunities

Paid Training

Digital Workspace

Stunning Retreats

Family Fund

Employee Discounts

Commission and Bonus opportunities

Job summary

Massage Heights is seeking team members to educate guests on massage and skincare services, promote memberships, and deliver exceptional guest experiences. You will work in a wellness-focused environment and help customers understand the benefits of our therapies and products.

Flexible scheduling, paid training, and opportunities for growth are available. The role offers full- and part-time shifts, with some weekend coverage and a collaborative, high-energy team.

Qualifications

• Exceptional guest service and communication abilities.
• Previous experience in sales, retail, or guest services is required.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Thrives in collaborative team settings.

Responsibilities

• Educate guests confidently and effectively about services and products.
• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening, communicating, and responding to guest’s needs.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy.
• Develop and maintain positive relationships with members of the team and guests.

Skills

Guest service

Sales experience

Communication

Team player

Tools

Basic computer software

Job description

Massage Heights is seeking team members to educate guests on massage and skincare services, promote memberships, and deliver exceptional guest experiences. You will work in a wellness-focused environment and help customers understand the benefits of our therapies and products.

Flexible scheduling, paid training, and opportunities for growth are available. The role offers full- and part-time shifts, with some weekend coverage and a collaborative, high-energy team.