Wellness Concierge & Membership Sales Specialist

Heights Wellness Retreat; Houston (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Flexible Scheduling

Growth Opportunities

Employee Discounts

Commission & Bonus

Job summary

Massage Heights Midtown is seeking dynamic team members to educate guests about services and products while delivering exceptional guest experiences. Join a wellness-focused brand that values warm service, flexible scheduling, and opportunities for growth.

Positions include full and part-time shifts with weekend rotation; earn competitive pay with potential commission and bonus, and enjoy employee discounts while helping members achieve their wellness goals.

Qualifications

• Exceptional guest service and communication abilities.
• Previous experience in sales, retail, or guest services is required
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Passionate about interacting with people and consistently delivering outstanding service
• Thrives in collaborative team settings

Responsibilities

• With a warm welcome and enthusiasm about wellness, educate guests confidently and effectively about services and products
• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by anticipating, and responding to guest’s needs
• Excellent phone etiquette with an upbeat tone and strong articulation
• Promote the therapeutic/wellness benefits of massage therapy, skin therapy, and touchless wellness modalities such as lymphatic drainage

Skills

Guest service

Sales experience

Computer skills

Fast learner

Conflict resolution

Team player

Job description

Massage Heights Midtown is seeking dynamic team members to educate guests about services and products while delivering exceptional guest experiences. Join a wellness-focused brand that values warm service, flexible scheduling, and opportunities for growth.

Positions include full and part-time shifts with weekend rotation; earn competitive pay with potential commission and bonus, and enjoy employee discounts while helping members achieve their wellness goals.