Guest Welcome & Security Concierge

1 Hotels Group; Northern (KY); Hybrid; USD 33,000 - 47,000; Part time

Job summary

1 Hotel Hanalei Bay is seeking a Welcome Hale Service Assistant to greet guests and ensure their safety while delivering impeccable service. This part-time role places you at the front of the guest experience, reflecting the brand’s best self throughout a 24-hour operation.

The ideal candidate is calm under pressure, highly attentive to detail, and collaborative, with a background in safety and security operations or related certifications.

Qualifications

• Passionate about safety and security with similar work experience.
• A post-secondary diploma, degree or industry-related certifications would be a plus.
• Experience in safety and security operations.
• Ability to remain calm under pressure.
• Flexible and willing to meet the demands of a 24-hour operation.

Responsibilities

• Greet guests and serve as the initial point of contact.
• Provide impeccable service and reflect the brand’s best self.
• Ensure security procedures comply with hotel policies.

Skills

Safety operations

Calm under pressure

Team player

Detail oriented

Flexibility

Education

Post-secondary diploma or degree

Job description

1 Hotel Hanalei Bay is seeking a Welcome Hale Service Assistant to greet guests and ensure their safety while delivering impeccable service. This part-time role places you at the front of the guest experience, reflecting the brand’s best self throughout a 24-hour operation.

The ideal candidate is calm under pressure, highly attentive to detail, and collaborative, with a background in safety and security operations or related certifications.