Luxury Hotel Door Attendant - Guest Service Pro

Starwood Hotels & Resorts Worldwide, Inc.; Hanalei (HI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

1 Hotel Hanalei Bay in Hawaii seeks a warm, welcoming Bell/Doorperson to greet guests, assist with luggage, and ensure a seamless arrival and departure experience.

The role emphasizes guest service, physical work, and flexibility for a 24-hour operation; prior customer service or hospitality experience is a plus. Starwood is an Equal Opportunity Employer, and you will work with front desk and bell staff to uphold service standards and sustainability principles at the property.

Responsibilities

• Greet guests warmly and assist with luggage as they arrive at the 1 Hotel Hanalei Bay.
• Provide timely and courteous door/valet service, guiding guests to amenities and rooms.
• Coordinate with front desk and bell staff to ensure smooth arrivals and departures.

Job description

1 Hotel Hanalei Bay in Hawaii seeks a warm, welcoming Bell/Doorperson to greet guests, assist with luggage, and ensure a seamless arrival and departure experience.

The role emphasizes guest service, physical work, and flexibility for a 24-hour operation; prior customer service or hospitality experience is a plus. Starwood is an Equal Opportunity Employer, and you will work with front desk and bell staff to uphold service standards and sustainability principles at the property.