Guest Transportation Specialist

Red Hospitality & Leisure; Charlotte Amalie (United States Virgin Islands); On-site; USD 21,000 - 23,000; Full time

Job summary

The Ritz-Carlton St. Thomas in Cruz Bay Watersports at The Ritz Carlton - St. Thomas, US Virgin Islands is seeking a Full Time Transportation Agent.

The role involves operating light automotive equipment to transport guests and staff, loading and unloading baggage, and ensuring timely pickups while complying with safety standards. Requirements include a High School Diploma or equivalent, a USVI Driver's License, and prior customer service experience.

Qualifications

• High School Diploma or its' equivalent from an accredited institution (Preferred).
• Previous experience in customer service and/or equivalent work experience.
• Must provide local criminal background check through VIPD.
• Valid USVI Drivers License.

Responsibilities

• Operates passenger cars and other light automotive equipment in transporting internal and/or external guests and/or supplies to designated locations.
• Picks up internal and/or external guests, equipment, loads and unloads baggage/supplies to designated locations.
• Ensures timely pick up for all internal and external guests.
• Check automotive equipment to determine that is supplied with fuel and lubricants, that tires are properly inflated, and lights and safety devices are in proper order.
• Communicate problems/issues with vehicle to supervisor.
• Change tires and make minor repairs and adjustments to the vehicle and/or take to automotive shop to have repairs completed.
• Cleans interior and exterior of the vehicle, including waxing and polishing exterior surfaces.
• Operate all vehicles according to traffic laws and regulations and demonstrates safe driving practices.
• Maintains trip records of all information required by operating procedures, utilizing the company’s software.
• Ensure to be knowledgeable on company’s excursions and activities as well as knowledge on the surrounding areas for both St. Thomas and St. John.
• Ensure to provide a handover to the hotel upon arrival and three things noted about the guest for maximum guest experience.
• Other projects and/or duties as assigned.

Skills

Customer service

Safety driving

Communication

Education

High School Diploma or equivalent

Job description

The Ritz-Carlton St. Thomas in Cruz Bay Watersports at The Ritz Carlton - St. Thomas, US Virgin Islands is seeking a Full Time Transportation Agent.

The role involves operating light automotive equipment to transport guests and staff, loading and unloading baggage, and ensuring timely pickups while complying with safety standards. Requirements include a High School Diploma or equivalent, a USVI Driver's License, and prior customer service experience.