Fleet Dispatcher - Customer-Focused Logistics Lead

Red Hospitality & Leisure; Charlotte Amalie (United States Virgin Islands); On-site; USD 18,000 - 26,000; Full time

Job summary

Cruz Bay Watersports at The Ritz Carlton in St. Thomas, US Virgin Islands is seeking a dispatch-focused staff member earning $16.00 per hour. The role requires a USVI driver’s license and customer service experience, with duties including dispatching drivers, monitoring routes, and maintaining records.

Candidates should be able to work outdoors, lift up to 50 lbs, and work holidays, nights, and weekends. A high school diploma or equivalent is preferred, and familiarity with Word/Excel is a plus.

Qualifications

• High School Diploma or its' equivalent (Preferred).
• Previous experience in customer service and/or equivalent work experience.
• Valid USVI driver’s license (required).

Responsibilities

• Monitor personnel and vehicle locations and coordinates.
• Ensure that all vehicles are returned at the end of each shift.
• Address problems and requests by transmitting information or providing appropriate solutions.
• Monitor and respond to emails promptly.
• Utilize computer software to dispatch drivers to their designated locations.
• Monitor route and status of drivers and vehicles.
• Enter relevant data into the computer system and maintain comprehensive logs of activities.
• Other duties as assigned.

Skills

Customer service

Dispatch experience

Team player

Tech savvy

Data entry

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Dispatch software

Job description

Cruz Bay Watersports at The Ritz Carlton in St. Thomas, US Virgin Islands is seeking a dispatch-focused staff member earning $16.00 per hour. The role requires a USVI driver’s license and customer service experience, with duties including dispatching drivers, monitoring routes, and maintaining records.

Candidates should be able to work outdoors, lift up to 50 lbs, and work holidays, nights, and weekends. A high school diploma or equivalent is preferred, and familiarity with Word/Excel is a plus.