Guest Support & Safety Specialist

The Coalition for the Homeless of Central Florida; Orlando (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

The Coalition for the Homeless of Central Florida is seeking a Guest Support Professional in Orlando to assist guests, staff, visitors, and volunteers while promoting safety and dignity in daily operations.

Under supervision, you will perform a variety of duties including providing essential items, assisting in meal service, and documenting activities. The role emphasizes professionalism, adaptability, and teamwork in a community-focused environment.

Qualifications

• Assists Coalition Guests, Staff, Visitors and Volunteers with various needs.
• Promotes safety and dignity in a community environment.
• Maintains professionalism and adaptability in daily duties.

Responsibilities

• Provide access to hygiene items, clothing, cleaning supplies, and other essentials for guests.
• Assist with donations, property retrieval, and meal service as needed.
• Provide information to visitors, volunteers, and donors; report safety concerns.
• Conduct rounds and maintain radio communications while on duty.
• Perform room and locker checks; clean bed areas for new intakes.
• Complete logs for guest belongings; address crises and contact appropriate support.
• Coordinate with guests on projects and facility upkeep; keep areas clean and safe.
• Attend staff meetings and trainings as required; perform duties as directed.

Skills

Customer service

Communication

Teamwork

Safety awareness

Job description

The Coalition for the Homeless of Central Florida is seeking a Guest Support Professional in Orlando to assist guests, staff, visitors, and volunteers while promoting safety and dignity in daily operations.

Under supervision, you will perform a variety of duties including providing essential items, assisting in meal service, and documenting activities. The role emphasizes professionalism, adaptability, and teamwork in a community-focused environment.