In-Kind Donations & Community Engagement Coordinator

The Coalition for the Homeless of Central Florida; Orlando (FL); On-site; USD 25,000 - 39,000; Full time

Job summary

The Coalition for the Homeless of Central Florida is seeking a Community Engagement Coordinator to own and coordinate all in-kind donations, manage inventory, and distribute items to guests and housing specialists. The role includes on-site event support and volunteer management, requiring strong organization and attention to detail.

The ideal candidate will assist across Development, maintain donation records, and help with outreach and community engagement activities, including crafting Canva

Qualifications

• Bachelor’s Degree in a related field or a minimum of two years of relevant work experience.
• Prior experience working with volunteers and supervising group activities
• Familiarity with stewardship and donor engagement practices
• Proficiency in Microsoft Office Suite and volunteer management software such as Volgistics, Bloomerang, Salesforce; experience with Canva or similar
• Comfortable lifting/carrying up to 25 pounds
• Valid driver’s license required

Responsibilities

• Receive, log, organize, store, and fulfill stock and personal item donation requests while maintaining accurate and orderly donation inventory.
• Serve as the primary point of contact for in-kind donors, donation drives, and donation-related inquiries.
• Coordinate donation intake, sorting, storage, and distribution to internal programs and departments.
• Maintain organization and cleanliness of the donation room and related storage areas.
• Create Canva materials for donation drives and donation-related campaigns in collaboration with the Assistant Director of Development and Communications.
• Respond to donation-related inquiries via phone and email as assigned.
• Support donation-related components of community events and fundraising initiatives.
• Receive, sort, and accurately document donated items in the appropriate tracking systems and databases.
• Manage in-kind donation request forms, stock requests, outreach supply requests, and internal order fulfillment.
• Maintain accurate donation and inventory records to support program operations and reporting needs.
• Capture donation impact stories or photos as appropriate for Development and Communications use.
• Share responsibility for managing community engagement email inboxes and responding to inquiries in a timely and professional manner.
• Collaboration or ownership of planning, setup, and day-of execution of community events, donation drives, and outreach activities including researching events and drives in the greater community.
• Assist with outreach tabling and community awareness efforts as needed.
• Support stewardship activities related to donations and community engagement, including follow-up communications and thank-you outreach.
• Provide additional assistance across Community Engagement functions and to Community Engagement Staff as operational needs arise.

Skills

Volunteer management

Event planning

Donor engagement

Communication

Education

Bachelor’s Degree

Tools

Salesforce

Volgistics

Bloomerang

Canva

Microsoft Office

Job description

The Coalition for the Homeless of Central Florida is seeking a Community Engagement Coordinator to own and coordinate all in-kind donations, manage inventory, and distribute items to guests and housing specialists. The role includes on-site event support and volunteer management, requiring strong organization and attention to detail.

The ideal candidate will assist across Development, maintain donation records, and help with outreach and community engagement activities, including crafting Canva