Guest Shuttle Driver — Hospitality & Guest Services

StaffedUp; Maryland Heights (MO); On-site; USD 28,000 - 42,000; Full time

Job summary

StaffedUp is seeking a front desk/guest service associate to warmly welcome guests, provide information on hotel services and local attractions, and resolve routine questions using brand procedures. You will coordinate with team members and use available devices to ensure smooth check-ins and guest satisfaction.

The role requires a high school diploma, valid Chauffeurs/Class E or CDL license, and the ability to lift up to 50 pounds.

Qualifications

• High school diploma or equivalent required or preferred.
• Chauffeurs (Class E), B or CDL license with a clean driving record.
• Ability to lift up to 50 pounds and stand/walk/sit for extended periods.

Responsibilities

• Greet guests warmly with a smile and name when possible; provide accurate information about hotel services and local attractions.
• Respond to guest inquiries with a positive, clear speaking voice and resolve issues per brand standards.
• Communicate with colleagues using electronic devices and assist guests with services and requests.
• Maintain confidentiality of proprietary information and assist with other duties as assigned by supervisor.

Skills

Communication skills

English proficiency

Customer service

Diplomacy

Confidentiality

Guest engagement

Education

High school diploma

Job description

StaffedUp is seeking a front desk/guest service associate to warmly welcome guests, provide information on hotel services and local attractions, and resolve routine questions using brand procedures. You will coordinate with team members and use available devices to ensure smooth check-ins and guest satisfaction.

The role requires a high school diploma, valid Chauffeurs/Class E or CDL license, and the ability to lift up to 50 pounds.