Hospitality Shuttle Driver - Guest Experience & Growth

Hotel Equities; Billings (MT); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Paid time off

401(k)

Employee Assistance Program

Career growth opportunities

Hotel discounts

Referral program

Life insurance

FSA

Parental leave

Exclusive discounts

Job summary

Hotel Equities is seeking a dependable Shuttle Driver to deliver warm, guest-focused service across our properties. You will transport guests safely, assist with luggage, and uphold high standards of professionalism in every interaction.

The role requires flexibility to work nights, weekends, and holidays, with a starting pay of USD 15.50 per hour. Prior hospitality or customer service experience is preferred, and a drug screen is required.

Qualifications

• High school diploma or equivalent preferred.
• Previous hotel/front desk/customer service experience is a plus.
• Strong communication skills and a professional, friendly demeanor.

Responsibilities

• Safely transport guests to and from the airport and designated locations.
• Follow traffic laws and safety procedures.
• Assist guests with luggage during shuttle service.
• Communicate hotel services and amenities during transport.
• Maintain cleanliness of the shuttle vehicle and lobby areas.
• Ensure vehicle is fueled and serviced as needed.
• Greet guests warmly at arrival and departure.
• Transport luggage using carts or by hand.
• Respond to guest inquiries in person and by phone.
• Perform other duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Professional demeanor

Flexibility

Education

High school diploma or equivalent

Tools

POS systems

MS Office

Computer literacy

Job description

Hotel Equities is seeking a dependable Shuttle Driver to deliver warm, guest-focused service across our properties. You will transport guests safely, assist with luggage, and uphold high standards of professionalism in every interaction.

The role requires flexibility to work nights, weekends, and holidays, with a starting pay of USD 15.50 per hour. Prior hospitality or customer service experience is preferred, and a drug screen is required.