Guest Shuttle Driver & Hospitality Concierge

One Ocean Resort & Spa; Irving (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Dallas/Fort Worth Airport Marriott is seeking a friendly bell attendant to greet guests arriving and departing, assist with luggage, and safely drive the hotel shuttle. You will know the property, provide clear directions, and upsell hotel amenities such as the restaurant, lounge, and spa to enhance guest experiences.

responsiveness is expected with 2-minute bell responses. This full-time role requires a strong work ethic, flexibility for nights, weekends and holidays, and a valid state driver's

Qualifications

• Must have strong customer service skills.
• Ability to handle guest requests and complaints gracefully.
• Proven ability to work under pressure and multitask.
• Valid driver's license required and safe driving record.

Responsibilities

• Greet guests on arrival and departure and assist with baggage.
• Safely drive the hotel shuttle van.
• Provide directions and information about hotel amenities.
• Promote dining and spa services to guests.
• Respond to bell services requests within 2 minutes.

Skills

Customer service

Team player

Communication skills

Multitasking

Job description

Dallas/Fort Worth Airport Marriott is seeking a friendly bell attendant to greet guests arriving and departing, assist with luggage, and safely drive the hotel shuttle. You will know the property, provide clear directions, and upsell hotel amenities such as the restaurant, lounge, and spa to enhance guest experiences.

responsiveness is expected with 2-minute bell responses. This full-time role requires a strong work ethic, flexibility for nights, weekends and holidays, and a valid state driver's