Guest Shuttle Driver - Elevate Airport Hospitality

Mr C. Hotels; Irving (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

Mr C. Hotels in Irving, TX invites applicants for a Full-time Bell/Guest Services role at the Dallas/Fort Worth area property.

You will greet guests, assist with luggage, drive the hotel shuttle, provide directions, and upsell amenities to enhance guest experiences. Key requirements include a strong customer-service mindset, a valid state driver’s license with a clean driving record, and flexibility to work nights, weekends, and holidays.

Qualifications

• Strong customer service skills and ability to handle guest complaints.
• Valid state drivers license and safe driving record.
• Willing to work nights, weekends, and holidays.
• Ability to drive the shuttle van and assist guests with luggage.
• Able to work in high-pressure environments.

Responsibilities

• Greet guests and provide excellent guest service.
• Carry luggage and assist with storage.
• Safely drive the hotel shuttle van.
• Provide directions and information about facilities and local attractions.
• Suggest and upsell hotel amenities.
• Respond to bell service requests within two minutes.

Skills

Customer service

Teamwork

Communication skills

Stress management

Job description

Mr C. Hotels in Irving, TX invites applicants for a Full-time Bell/Guest Services role at the Dallas/Fort Worth area property.

You will greet guests, assist with luggage, drive the hotel shuttle, provide directions, and upsell amenities to enhance guest experiences. Key requirements include a strong customer-service mindset, a valid state driver’s license with a clean driving record, and flexibility to work nights, weekends, and holidays.