Guest Shuttle Driver | Flexible Hours & Courteous Service

Even-Hotels; Omaha (NE); On-site; USD 21,000 - 30,000; Full time

Job summary

The Hotel Shuttle Driver at Even-Hotels in Omaha is responsible for safe, reliable transportation for guests and airline crews, maintaining a clean vehicle, and delivering professional service. You will follow shuttle schedules, communicate with Front Desk, assist with luggage, and adhere to safety procedures.

This role requires punctuality, flexibility, and a friendly, confidential approach. Previous hotel or transportation experience is helpful but not required; we value dependability and

Qualifications

• Valid driver's license with a clean driving record.
• Ability to safely operate a hotel shuttle vehicle.
• Strong customer service and communication skills.
• Ability to work independently and manage changing transportation needs.
• Ability to work flexible hours, including early mornings, evenings, weekends, and holidays.

Responsibilities

• Safely transport hotel guests and airline flight crews to and from the hotel, airport, and approved local destinations.
• Follow all hotel shuttle schedules, procedures, and designated transportation routes.
• Monitor flight arrivals and departures to assist with timely transportation for airline crews.
• Communicate with the Front Desk regarding guest pickup requests, flight crew transportation, delays, and changes in schedule.
• Answer and monitor the designated shuttle phone and respond promptly to transportation requests.
• Maintain accurate shuttle logs, including pickup and drop-off times, passenger information when required, and mileage.
• Assist guests and flight crew members with luggage when appropriate and within hotel procedures.
• Provide courteous, professional, and welcoming service to every passenger.
• Maintain a clean, organized, and presentable shuttle vehicle at all times.
• Complete required vehicle inspections before operating the shuttle.
• Report vehicle maintenance issues, damage, safety concerns, or mechanical problems immediately to management.
• Follow all traffic laws, hotel safety policies, and company procedures.
• Maintain awareness of weather, traffic, construction, and other conditions that may affect transportation times.
• Assist guests with directions and general hotel information when requested.
• Coordinate with the Front Desk when passengers are delayed, unable to be located, or transportation plans change.
• Ensure the shuttle is parked and secured properly when not in use.

Skills

Customer service

Communication

Dependability

Flexibility

Luggage assistance

Self-motivation

Job description

The Hotel Shuttle Driver at Even-Hotels in Omaha is responsible for safe, reliable transportation for guests and airline crews, maintaining a clean vehicle, and delivering professional service. You will follow shuttle schedules, communicate with Front Desk, assist with luggage, and adhere to safety procedures.

This role requires punctuality, flexibility, and a friendly, confidential approach. Previous hotel or transportation experience is helpful but not required; we value dependability and