Guest Shuttle & Bell Attendant — Hospitality Pro

Olympic Village Inn; Carlsbad (CA); On-site; USD 25,000 - 26,000; Full time

Job summary

Grand Pacific Marbrisa in Carlsbad, CA is seeking a Shuttle Driver/Bell Attendant to greet guests, assist with luggage, and safely transport guests around the property. The role emphasizes exceptional guest service and teamwork on varied shifts.

The ideal candidate has at least 1 year of related hospitality experience, a valid driver's license with a clean DMV record, and the ability to operate a golf cart. Fluency in Spanish is preferred for service excellence.

Qualifications

• High school diploma or equivalent.
• At least one year of related experience.
• Must have a valid driver's license with a clean DMV record.
• Ability to drive a golf cart.

Responsibilities

• Greet guests/owners and assist with luggage as they arrive and depart the property.
• Meet and exceed guest/owner expectations by providing excellent customer service.
• Deliver amenities, messages, dry cleaning, invitations and newspapers to rooms as needed.
• Conduct show room tours as directed.
• Maintain clean and orderly lobby.
• Maintain resort vehicles (fuel, wash, clean interior, etc.).
• Assist in room moves.
• Operate company vehicles in compliance with all state laws, resort policy and supervisor direction.
• Communicate effectively with guests, supervisors and associates.
• Stay informed concerning emergency procedures, current projects, security issues, and location of emergency equipment.

Skills

Customer service

Communication

Spanish preferred

Driver's license

Golf cart operation

Education

High school diploma or equivalent

Job description

Grand Pacific Marbrisa in Carlsbad, CA is seeking a Shuttle Driver/Bell Attendant to greet guests, assist with luggage, and safely transport guests around the property. The role emphasizes exceptional guest service and teamwork on varied shifts.

The ideal candidate has at least 1 year of related hospitality experience, a valid driver's license with a clean DMV record, and the ability to operate a golf cart. Fluency in Spanish is preferred for service excellence.