Guest Services Usher (Part-Time, Temporary)

Cypress-Fairbanks ISD; Cypress (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Cypress-Fairbanks ISD in Texas seeks a part-time guest services attendant for venue operations. Welcome audience members, assist them with seating, and guide them to the correct sections according to their tickets.

You will scan tickets with a handheld device to verify authenticity, enforce venue rules, and resolve seating conflicts while maintaining a friendly, professional demeanor in CFISD uniform. This temporary position offers $13.00 per hour with flexible hours including nights, weekends,

Qualifications

• Interaction with the general public in a venue setting.
• Ability to read event diagrams and direct patrons to seats.
• Ability to convey event information in a friendly manner.
• Physically able to walk, stand, and assist patrons.
• Comply with CFISD conduct and dress code.

Responsibilities

• Welcome audience members to the venue upon entrance and assist them with finding the precise location of their seats according to their ticket information
• Use a scanning device or other handheld tool to ensure the ticket presented is an authentic credential for the specific performance scheduled
• Resolve any conflicts as needed when audience members are in disagreement about the location of their seats or when another patron is in the wrong ticketed section
• Aid patrons who have disabilities or other special needs in finding an appropriate seat or section for them to enjoy the show comfortably
• Answer audience member questions when asked about the content of the show or give advice about other spots nearby for food or lodging
• Enforce all venue performance rules throughout the live show, such as no flash photography, no recording, limited entry and exit and no access to restricted areas
• Follow all emergency procedures regarding venue evacuation and know the location of all exits throughout the building
• Maintain a professional appearance with a company-provided uniform to represent the venue in a positive light

Skills

Customer service

Event diagram literacy

Patron direction

Disability assistance

Clear communication

Physical stamina

Dress code compliance

Security awareness

Job description

Cypress-Fairbanks ISD in Texas seeks a part-time guest services attendant for venue operations. Welcome audience members, assist them with seating, and guide them to the correct sections according to their tickets.

You will scan tickets with a handheld device to verify authenticity, enforce venue rules, and resolve seating conflicts while maintaining a friendly, professional demeanor in CFISD uniform. This temporary position offers $13.00 per hour with flexible hours including nights, weekends,