Housekeeper Extra

Hilton Grand Vacations; New York (NY); On-site; USD 41,190 - 54,924; Full time

Job summary

A leading vacation hospitality company located in New York, NY is seeking an entry-level position for customer service support to enhance guests' vacation experiences. Responsibilities include providing information, transporting linens, ensuring room compliance, and assisting team members in a fast-paced environment. The ideal candidate should have effective communication skills and be able to tolerate physical demands.

Qualifications

• Experience in the hospitality industry is advantageous.
• Physically able to work from ladder, move furniture, and operate cleaning equipment.
• Tolerate environmental factors such as humidity, cold/heat, dust, and noise.

Responsibilities

• Provide customer service to guests regarding services and attractions.
• Transport clean and dirty linen to and from Operations and Buildings.
• Ensure items delivered to guests are clean and functioning.
• Report maintenance deficiencies to maintain standards.
• Replenish linen and guest amenities.
• Assist co-workers as needed.
• Work in a fast-paced, sometimes stressful environment.

Skills

Effective communication in English

Ability to operate cleaning equipment

Ability to tolerate environmental factors

Job description

Rate of Pay: $29.90 - $39.87 per hour. This is a union position.

Position Statement:

Commitment and dedication to Hilton culture and values is expected. You will support guests and team members in delivering a memorable vacation experience.

What will I be doing?

Responsibilities

• Provide customer service to guests, including information about resort services, activities, and local attractions.
• Transport clean and dirty linen to and from Operations and Buildings.
• Ensure all items delivered to guest rooms are clean and in working order.
• Report maintenance deficiencies to maintain room compliance with resort standards.
• Replenish linen and guest amenities.
• Assist co-workers as requested.
• Work in a fast-paced, sometimes stressful environment, flexible with spontaneous demands from guests and business needs.

Qualifications

• Ability to communicate effectively with guests in English.
• Physically able to work from ladder, move furniture, operate cleaning equipment, and tolerate general cleaning chemicals.
• Ability to tolerate environmental factors such as humidity, cold/heat, dust, and noise.

It would be advantageous to have experience in the hospitality industry.

Eligibility

All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Marketing, Public Relations, and Writing/Editing

Industries

Hospitality

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will provide reasonable accommodations for applicants with disabilities.