Guest Services Team Member (Full Time)

Huey Magoo’s Chicken Tenders - KRM; Jesup (GA); On-site; USD 11,000 - 17,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Health insurance

Community discount card

Job summary

Huey Magoo’s Chicken Tenders - KRM is hiring a Guest Services Team Member to provide quick and friendly service to guests and maintain a clean work station in Jesup, GA. You will be the face of our brand, creating a pleasant dining experience and assisting with takeout and dine-in service.

As part of our team, you will learn menu items, uphold cleanliness standards, and support marketing and promotions as directed.

Qualifications

• Provide quick and friendly service to guests and maintain a clean work station.
• Learn menu items, prices, and ordering procedures to assist customers.
• Uphold standards of appearance and professional conduct.

Responsibilities

• Create an emotional bond with guests through friendly interactions.
• Ensure accurate handling of cash and card transactions.
• Support marketing and promotions as directed by the company.
• Maintain condiment area, drink station, and takeout counter.

Skills

Customer service

Hospitality

Cash handling

Guest relations

Job description

Benefits:

• Employee discounts
• Free uniforms
• Health insurance

Benefits Offered & Wage Information

• $8-$12/hour
• Free first uniform shirt & hat; additional uniform items provided for free after probationary period is met
• After 90 days of employment, full time employees of 18 years of age, offered the opportunity to access various supplemental insurance as well as heath insurance via an Individual Coverage Health Reimbursement Arrangement
• Community discount card for applicable employees
• Opportunities for growth with our company not only in this location, but as it expands to other areas across Southeast GA

Company Overview

At KRM Chicken, we all have the same job — making Huey Magoo’s “first choice.” We want to be “first choice” to our employees as a place to work and “first choice” to our guests as a place to eat.

The tasks we perform day to day may be different, but our mission is the same: “Make Someone Smile Today.” Huey Magoo’s strives to maintain clean restaurants and offer the freshest, highest quality items to each and every guest. These standards are validated when you and your fellow Co‑Workers interact with our guests. Talented Co‑Workers, like yourself, are the key ingredients that distinguish us from the rest. Our primary responsibility is to leave our guests with a positive long‑lasting impression of the Huey Magoo’s brand. We celebrate having your contributions, enthusiasm, and talents as part of our team.

Job Summary

As a member of the Huey Magoo’s restaurant operating team, the Guest Services Team Member is responsible for creating a pleasant dining experience to all Guests by providing quick and friendly service, as well as maintaining a clean and orderly work station.

Requirements

• Huey Magoo’s Hospitality
  • Create an emotional bond with the guest by making a connection with them.
  • Recognize opportunities to exceed a guest’s expectations, regardless of the circumstance.
  • Display an energetic and caring attitude just as you would for a guest in your own home. They will remember this and it will lead to repeat visits. This type of interaction with the guest applies in the restaurant or on the phone.
• Proper Image
  • Maintain a proper image through personal appearance, professional conduct, and in your area of responsibility by adhering to all of Huey Magoo’s policies and procedures.
  • Most importantly, you are the face of our restaurant as you interact with our guests.
• Cash Accountability
  • Ensure all cash and credit cards are collected and secure in the prescribed procedures.
• Menu
  • Have a thorough knowledge of all menu items, prices, sales techniques, and ordering procedures.
• Food Quality
  • Ensure all food items are prepared accurately and of high quality.
  • Maintain standards for appearance and presentation according to system standards.
• Marketing and Promotions
  • Assist and implement marketing strategies as directed by the company in the restaurant as well as off‑site promotions.
• Work Area & Cleanliness
  • Maintain appearance and stock of the condiment area, drink station, and takeout counter.
  • Complete all assigned Server side work duties.