Guest Services Team Lead - Flexible Schedule & Benefits

Pilot Flying J; Oklahoma City (OK); On-site; USD 15,897 - 22,151; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Flying J in Oklahoma City is seeking a Shift Leader to oversee cashiers and ensure quality guest service. Responsibilities include managing transactions, resolving conflicts, and maintaining a clean work area. Ideal candidates will model company values and assist with various travel center functions. Benefits include medical, 401(k), and flexible scheduling, with pay starting between $11.54 - $16.08 per hour.

Responsibilities

• Lead a shift of one-to-two cashiers to process various transactions.
• Complete end-of-shift reports and close out procedures.
• Ensure quality service is delivered to every guest.
• Handle guest complaints following company processes.
• Assist with travel center functions like maintaining deli and cleaning.

Job description

Pilot Flying J in Oklahoma City is seeking a Shift Leader to oversee cashiers and ensure quality guest service. Responsibilities include managing transactions, resolving conflicts, and maintaining a clean work area. Ideal candidates will model company values and assist with various travel center functions. Benefits include medical, 401(k), and flexible scheduling, with pay starting between $11.54 - $16.08 per hour.