Guest Services Supervisor - Resort Front Office Leader

Davidson Hospitality Group.; Key West (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Tuition Reimbursement

401K Match

Paid Time Off

Job summary

Davidson Hospitality Group. is seeking a Guest Services Supervisor for Parrot Key Hotel & Villas in Key West. This role requires a service-driven professional to lead the Front Office team, ensuring exceptional guest experiences from arrival to departure.

Ideal candidates will have 1–2 years of hospitality leadership experience, strong communication and leadership skills, and the ability to thrive in a fast-paced environment. Benefits include medical coverage, tuition reimbursement, and PTO.

Qualifications

• 1–2 years of Front Office, Guest Services, or hospitality leadership experience preferred.
• Proficient in Microsoft Office Suite and general computer applications.
• Strong organizational skills with the ability to multitask and adapt.

Responsibilities

• Lead the Front Office team to deliver exceptional guest experiences.
• Resolve guest concerns effectively with professionalism.
• Support daily operations and inspire team members.

Skills

Exceptional guest service

Leadership skills

Communication skills

Ability to multitask

Microsoft Office Suite

Education

High school diploma or equivalent

Job description

Davidson Hospitality Group. is seeking a Guest Services Supervisor for Parrot Key Hotel & Villas in Key West. This role requires a service-driven professional to lead the Front Office team, ensuring exceptional guest experiences from arrival to departure.

Ideal candidates will have 1–2 years of hospitality leadership experience, strong communication and leadership skills, and the ability to thrive in a fast-paced environment. Benefits include medical coverage, tuition reimbursement, and PTO.