Guest Services Supervisor – Front Desk & Bar Leader

Stonebridge Companies; Boulder (CO); On-site; USD 68,769,792 - 71,635,200; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) matching

Wellness program

Life insurance

Disability coverage

Tuition assistance

Travel & lodging perks

Job summary

Stonebridge Companies’ Residence Inn in Boulder, CO is seeking a Guest Services Supervisor to lead Front Desk staff and assist with bar operations during evening shifts. You will greet guests, resolve issues, and coach team members to deliver exceptional service in a fast-paced hotel environment.

The role requires flexibility to work nights and weekends, strong English communication, and experience in hospitality operations. Join a friendly, guest-focused team with growth opportunities.

Qualifications

• Bachelor's degree or 1–2 years related hospitality experience.
• Fluent English reading and writing required.
• Ability to interpret and perform basic computer and POS system functions.
• Flexibility to work nights and weekends.

Responsibilities

• Supervise Front Desk staff in coordination with Guest Service Manager.
• Train and coach staff; monitor guest service scores and address issues.
• Assist with evening bar operation; support bartender scheduling and inventory checks.

Skills

Leadership

Guest service

Teamwork

Problem solving

Multitasking

Guest recovery

Education

Bachelor's degree

1–2 years related experience

Tools

Outlook

Word

Excel

POS system

Job description

Stonebridge Companies’ Residence Inn in Boulder, CO is seeking a Guest Services Supervisor to lead Front Desk staff and assist with bar operations during evening shifts. You will greet guests, resolve issues, and coach team members to deliver exceptional service in a fast-paced hotel environment.

The role requires flexibility to work nights and weekends, strong English communication, and experience in hospitality operations. Join a friendly, guest-focused team with growth opportunities.