Guest Services Supervisor — Flexible Hours & Benefits

Pilot Company; Moss Point (MS); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Fuel Discount

Medical Plan

Dental Plan

Vision Plan

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is hiring a Shift Leader in Moss Point, MS to supervise store operations and deliver exceptional guest service. The ideal candidate will help manage the team, respond to customer needs, and support managers in daily tasks to maintain clean, efficient facilities.

The role requires experience in retail operations, strong customer service, flexibility for nights and weekends, and reliability in a fast-paced environment.

Qualifications

• Retail operations experience or knowledge.
• Strong customer service skills.
• Proficient with calculator and computer.
• Team player and able to interact with hourly team members, customers, vendors, and corporate representatives.
• Flexible schedule including nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Supervise store employees and daily operations.
• Provide excellent customer service to meet guest needs.
• Assist managers with tasks to maintain facilities.
• Ensure knowledge of store operations and PFJ's commitment to quality and customer service.

Skills

Customer service

Retail operations

Team collaboration

Cash handling

Tools

Calculator

Computer

Job description

Pilot Company is hiring a Shift Leader in Moss Point, MS to supervise store operations and deliver exceptional guest service. The ideal candidate will help manage the team, respond to customer needs, and support managers in daily tasks to maintain clean, efficient facilities.

The role requires experience in retail operations, strong customer service, flexibility for nights and weekends, and reliability in a fast-paced environment.