Guest Services Supervisor

The company name is: The Salvation Army International; Midlothian (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Guest Services Supervisor to lead a team in providing exceptional service and managing event logistics. This role involves planning, scheduling, and supervising staff while ensuring a welcoming environment for guests. With a focus on hospitality and community service, you'll play a crucial role in enhancing the guest experience. This position offers a unique opportunity to contribute to an organization dedicated to making a positive impact in the community, providing both personal and professional fulfillment. If you're passionate about service and leadership, this role is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Holiday Pay

Life Insurance

403B Plan

Qualifications

• Two years of experience in camping ministry or hospitality.
• Ability to lead group presentations and tours.

Responsibilities

• Supervise guest services staff and coordinate logistics.
• Ensure setups are completed for rental groups.

Skills

Event Coordination

Supervisory Skills

Customer Service

Communication Skills

Education

Associate’s Degree in Hospitality Services

Bachelor’s Degree in Hospitality Services (Preferred)

Job description

Guest Services Supervisor 8060 Singleton Rd, Midlothian, TX 76065, USA Req #35428 Tuesday, April 22, 2025

Location: Midlothian, TX

Position Type: Full Time

About this opportunity:

Plans, schedules, assigns, and supervises the work of assigned guest services staff; coordinates the logistics of events and/or facilities use; ensures set ups are completed for rental groups and assists in the set ups as needed; maintains excellent interpersonal skills and professional and cheerful customer service communications.

Key responsibilities:

• Supervisory Responsibilities (20%)
• Event Coordination Responsibilities (40%)
• Event Implementation Responsibilities (25%)
• Hospitality & Liaison Responsibilities (15%)

What we are looking for in you:

• Associate’s degree from an accredited college or university in hospitality services, business administration, or related field, with a bachelor’s degree in the same preferred, And Two years experience in camping ministry and/or hospitality related industry including experience leading the work of others, Or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Valid State Drivers License

Physical Requirements and Working Conditions:

Ability to provide on-call coverage.Ability to meet attendance requirements.Ability to read, write, and communicate the English language effectively.Ability to formulate and lead group presentations.Ability to lead potential users in tours of the camp facilities.Ability to drive a golf cart and vehicle safely.Ability to work under the pressure of deadlines and time constraints.Duties require interspersed periods of physical mobility including but not limited to standing, walking, climbing, stooping, squatting, and lifting. Physical duties may be relieved by brief or occasional periods of sitting.Moderate amount of physical effort required associated with lifting, moving, and carrying heavy objects (more than 50 lbs.) occasionally.

Work may be performed in an office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like but not limited to the office environment. Work may require driving a vehicle and working outdoors with exposure to physical discomforts associated with changes in weather such as rain, cold, snow, heat or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits

• Health, Dental and Vision Insurance
• Paid Time Off and Holiday Pay
• Life Insurance
• 403B Plan

Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans. Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!

Other details

• Job Family TX-NON-EXEMPT
• Job Function Recreation
• Pay Type Hourly

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