Guest Services Specialist - Senior Care Front Desk

Innovative Integrated Health Inc; Fresno (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid sick time

Paid time off

Referral program

Retirement plan

Vision insurance

Job summary

Innovative Integrated Health Inc. is seeking a Guest Services Representative in Fresno, CA. The role requires excellent communication, confidentiality, and organizational skills to manage front desk activities and coordinate with management on process improvements.

The position is full-time, day shift, with a comprehensive benefits package including health insurance, 401(k), and paid time off. Candidates should be able to work independently and handle multiple priorities in a patient-centered,

Qualifications

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
• Knowledge of general office procedures and filing systems.
• Strong written and verbal communication skills.

Responsibilities

• Strong communication, process, and project management skills; and must be able to effectively collaborate and influence all levels of management.
• Ability to work across organizational boundaries, bringing together people with diverse perspectives and experiences to identify tactical issues and emerging areas of concern to find solutions.
• Demonstrate a strong passion for and a strong record of delivering high-quality results, and a desire to be part of a strong and supportive team
• Provide sound guidance to management on process (including technical) issues
• Demonstrate highly professional demeanor; meet the highest standards of integrity
• Highly collaborative with demonstrated ability to work in a global setting across a variety of cultures and styles
• Ensure the daily activities and administrative functions of the front desk are completed in a sensitive, highly visible and dynamic environment, requiring management of multiple and rapidly changing priorities.
• Ability to pass PACE marketing exam within the first 60 days of employment.
• Maintaining knowledge and utilization of the current versions and future releases of application soft wares and documentation system.
• Identify and recommend processes to improve optimal guest services.

Skills

MS Office

Attention to detail

Communication

Learning agility

Office procedures

Prioritization

Job description

Innovative Integrated Health Inc. is seeking a Guest Services Representative in Fresno, CA. The role requires excellent communication, confidentiality, and organizational skills to manage front desk activities and coordinate with management on process improvements.

The position is full-time, day shift, with a comprehensive benefits package including health insurance, 401(k), and paid time off. Candidates should be able to work independently and handle multiple priorities in a patient-centered,