Guest Services & Front-End Specialist

coborns; Williston (ND); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

10% employee discount on groceries

DailyPay - get paid daily

Paid Time Off (PTO/Vacation)

Paid Floating Holidays & time and a½

Sunday Premium Pay

Paid Military Leave

Employee recognition programs

Health & Wellness programs

Employee Assistance Program (EAP)

ESOP – employee stock ownership

401(k) with company match

Education benefits including tuition &

Job summary

Coborn's, Inc. is seeking a Guest Service Representative to deliver remarkable guest service at the Front-End, supporting the store through cashier interventions, returns, and diverse transactions.

You will uphold Coborn's standards while assisting guests with money orders, Western Union, dry cleaning, postage, and more. A day in this role includes maintaining a positive guest-focused attitude, performing cashiering duties, handling pricing issues, audits, and providing backup to the management

Responsibilities

• Maintain a "Say Yes to the Guest" attitude by providing remarkable guest service.
• Perform front-end functions including cashiering, bagging, running money order machines, electronic payment machines, postal machinery, copies, lottery equipment, Western Union, bookkeeping, etc.
• Assist guests with returned merchandise, overrings, and overcharges.
• Conduct cashier accuracy audits and troubleshoot issues or report problem areas to management.
• Provide backup services to employees in all areas of responsibility including bookkeeping, Guest Services, cashiering, bagging, and cart pushing.
• Provide backup to the Guest Service Manager and Senior Guest Service Manager in their absence.

Job description

Coborn's, Inc. is seeking a Guest Service Representative to deliver remarkable guest service at the Front-End, supporting the store through cashier interventions, returns, and diverse transactions.

You will uphold Coborn's standards while assisting guests with money orders, Western Union, dry cleaning, postage, and more. A day in this role includes maintaining a positive guest-focused attitude, performing cashiering duties, handling pricing issues, audits, and providing backup to the management