Guest Services Shift Leader — Retail & Customer Experience

Pilot Company; United States; On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in the United States is hiring a Shift Leader to supervise store operations and a team of associates, delivering strong customer service and ensuring efficient store performance.

The ideal candidate will be self-motivated, capable of coordinating with managers, handling diverse tasks, and maintaining a clean, well-run facility across shifts. Starting pay ranges from $16.50 to $24.87 per hour with weekly pay and comprehensive benefits.

Qualifications

• Experience in retail operations or previous related roles.
• Excellent customer service skills and a customer-focused attitude.
• Proficient with a calculator, computer, and other equipment.
• Ability to work with a diverse team and interact with hourly staff, customers, vendors, and corporate representatives.
• Flexibility to work nights, days, weekends, and holidays.
• Background check required.

Responsibilities

• Supervise store staff and day-to-day operations.
• Ensure high-quality customer service and store cleanliness.
• Assist managers with tasks to keep facilities well-maintained.
• Maintain PFJ's commitment to quality and customer service.

Skills

Customer service

Retail operations

Team collaboration

Tools

Calculator

Computer

Job description

Pilot Company in the United States is hiring a Shift Leader to supervise store operations and a team of associates, delivering strong customer service and ensuring efficient store performance.

The ideal candidate will be self-motivated, capable of coordinating with managers, handling diverse tasks, and maintaining a clean, well-run facility across shifts. Starting pay ranges from $16.50 to $24.87 per hour with weekly pay and comprehensive benefits.