Guest Services Shift Leader – People-First Ops

Pilot-Company-3; Meridian (MS); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Fuel discount

Medical/Vision/Dental insurance

401(k)

Flexible Spending Accounts

Adoption assistance

Tuition reimbursement

Flexible schedule

Weekly pay

Job summary

Pilot Company is seeking a Shift Leader in Meridian to supervise store operations and staff, delivering exceptional guest service in a fast-paced environment.

The role requires retail experience, teamwork, and adaptability. You will assist managers, ensure accurate transactions, and uphold store standards. Pay starts at $13.44–$19.49/hour with weekly pay and a comprehensive benefits package.

Qualifications

• Experience or working knowledge of retail operations.
• Strong customer service skills and a customer-focused attitude.
• Proficiency with calculator and computer equipment.
• Ability to work with diverse team members and stakeholders.
• Flexible schedule including nights, days, weekends and holidays.
• Background check required.

Responsibilities

• Supervise employees and store operations.
• Provide excellent customer service and respond to guest needs.
• Assist managers to keep facilities well-maintained and running smoothly.
• Knowledge of store operations and PFJ's commitment to quality.

Skills

Retail operations

Customer service

Calculator / computer skills

Team collaboration

Flexible schedule

Background check required

Job description

Pilot Company is seeking a Shift Leader in Meridian to supervise store operations and staff, delivering exceptional guest service in a fast-paced environment.

The role requires retail experience, teamwork, and adaptability. You will assist managers, ensure accurate transactions, and uphold store standards. Pay starts at $13.44–$19.49/hour with weekly pay and a comprehensive benefits package.