Guest Services Shift Leader | Flexible Schedule & Benefits

Pilot Company; Holland (MI); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Fuel discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise store operations and drive exceptional guest service at our Michigan location. The role focuses on maintaining smooth store performance and assisting management with daily tasks to uphold high standards of quality and customer care.

The position offers a competitive hourly pay range and requires someone who can adapt to a flexible schedule, including nights, days, weekends, and holidays. A strong team player with retail experience is ideal.

Qualifications

• Experience or working knowledge of retail operations.
• Excellent customer service skills and a customer-focused attitude.
• Proficiency with calculator and computer equipment.
• Ability to work with a team and interact with diverse stakeholders.
• Ability to work a flexible schedule including nights, days, weekends, and holidays.

Responsibilities

• Supervise store employees and general store operations.
• Provide outstanding customer service to respond to guest needs.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.

Skills

Retail operations

Customer service

Calculator proficiency

Teamwork

Flexible schedule

Tools

Calculator

Computer

Job description

Pilot Company is seeking a Shift Leader to supervise store operations and drive exceptional guest service at our Michigan location. The role focuses on maintaining smooth store performance and assisting management with daily tasks to uphold high standards of quality and customer care.

The position offers a competitive hourly pay range and requires someone who can adapt to a flexible schedule, including nights, days, weekends, and holidays. A strong team player with retail experience is ideal.