Guest Services Shift Leader – Customer Focus & Store Ops

Pilot Company; Millcreek Township (PA); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Millcreek Township, PA is seeking a Shift Leader to supervise store employees and operations, delivering friendly, efficient service and maintaining clean facilities. You will respond to customer needs and support managers in daily tasks to keep the store running smoothly.

The role requires flexibility to work nights, days, weekends, and holidays, with pay starting between $14.16 and $20.58 per hour.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills & the ability to help maintain a customer focused culture.
• Must be proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Shift Leaders are responsible for supervising employees and general operations of the store.
• Support managers with tasks to keep facilities well-maintained and running smoothly.
• Respond to customer needs and uphold PFJ's commitment to quality and service.

Skills

Customer service

Retail operations

Teamwork

Flex schedule

Background check

Tools

Calculator

Job description

Pilot Company in Millcreek Township, PA is seeking a Shift Leader to supervise store employees and operations, delivering friendly, efficient service and maintaining clean facilities. You will respond to customer needs and support managers in daily tasks to keep the store running smoothly.

The role requires flexibility to work nights, days, weekends, and holidays, with pay starting between $14.16 and $20.58 per hour.