Guest Services Shift Lead | Flexible Schedule & Benefits

Pilot Company; Jackson (TN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise store operations and staff, delivering excellent customer service and maintaining store standards. The role requires self-motivation and the ability to assist management with daily tasks to keep facilities running smoothly.

Ideal candidates have retail experience and strong customer service skills, with proficiency in calculators and computers. A flexible schedule including nights, days, weekends, and holidays is required.

Qualifications

• Previous experience in retail operations.
• Incredible customer service skills & the ability to help maintain a customer focused culture.
• Must be proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Shift Leaders are responsible for supervising employees and general operations of the store.
• The ideal candidate will respond to customer needs with excellent service and support managers in daily tasks.
• Candidate should be self-motivated and assist with tasks to keep facilities well-maintained and running smoothly.

Skills

Customer service

Calculator proficiency

Teamwork

Flexible schedule

Background check

Job description

Pilot Company is seeking a Shift Leader to supervise store operations and staff, delivering excellent customer service and maintaining store standards. The role requires self-motivation and the ability to assist management with daily tasks to keep facilities running smoothly.

Ideal candidates have retail experience and strong customer service skills, with proficiency in calculators and computers. A flexible schedule including nights, days, weekends, and holidays is required.