Guest Services Leader — Store Ops & Team Lead (Flexible Schedule)

Pilot Company; Gulfport (MS); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader in Gulfport, MS to supervise store operations and support the management team. You will ensure exceptional customer service while maintaining a clean, well-run facility and promoting a guest-first culture.

The candidate should have retail experience, strong communication, and be comfortable with a rotating schedule that includes nights and weekends. This role offers competitive hourly pay and benefits through Pilot Company.

Qualifications

• Experience in retail operations is preferred.
• Exceptional customer service skills are required.
• Must be proficient with a calculator, computer and other equipment.
• Ability to work as part of a team with multiple levels of staff.
• Able to work a flexible schedule including nights, days, weekends and holidays.
• Background check is required.

Responsibilities

• Supervise employees and store operations.
• Deliver excellent customer service to meet guest needs.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.
• Know store operations and PFJ's commitment to quality and customer service.

Skills

Customer service

Retail operations

Teamwork

Calculator proficiency

Computer literacy

Flexible scheduling

Job description

Pilot Company is seeking a Shift Leader in Gulfport, MS to supervise store operations and support the management team. You will ensure exceptional customer service while maintaining a clean, well-run facility and promoting a guest-first culture.

The candidate should have retail experience, strong communication, and be comfortable with a rotating schedule that includes nights and weekends. This role offers competitive hourly pay and benefits through Pilot Company.